Contact Us

Use the form on the right to contact us and get updates on future TCXUX events.

1 Old Bayshore Hwy
Burlingame, CA, 94010
United States


Customer Experience  |  User Experience Design  |  eCommerce Optmization


Creating optimal experiences promotes loyalty and builds brand value. The challenge for today’s marketers, developers and product managers is providing the right experiences through the right channels at the right time. Solving these challenges begins with the customer – the user – and what we understand about their wants and needs.  Total Experience 2018 is a series of best practices summits, workshops and trainings held at venues across the US.   Each event is setup as a two-day, multi-track, education & networking summit focused on the latest insights, methodology and innovations in customer & user experience design.  Content is geared towards manager/director level practitioners.  Featuring Total Customer Experience; Total User Experience Design and Demand Generation,  eCommerce Experience & Design; attendees at each forum can pick and choose from all sessions, tracks and workshops to customize their summit experience

At Total Experience 2018, attendees are given an unrivaled opportunity to learn from keynotes, case studies, strategy, best-practice and interactive sessions, presented by some of the most innovative practitioners, thought leaders and methodologists working in user experience today. This integrated program provides the most comprehensive CX, UX, Demand Generation and eCommerce curriculum on the market today.

This is a vendor/software-neutral event, instead focusing on strategy,  innovative takeaways and proven best-practices.  Attendees from a wide range of industry and functional backgrounds make it a goal to attend Total Experience 2018. This broad makeup provides exceptional Networking opportunities to enhance attendees’ experience at the event, as well as build lasting relationships for continued learning well into the future.

View a summary article from our 2014 TCXUX Summit

View the titles and organization that attended our 2014 TCXUX Summits

For Additional Details:

GAN Events


Founded in 2008, GAN Events is a private
education firm, providing innovative organizational
and executive level education across the US. Focused
in the areas of organizational execution, process
improvement, and planning across numerous
functions and industries, GAN Events provides this
education through intimate best practice summits,
hands-on workshops and trainings, certifications,
online webinars and executive breakfasts.
Being a private, unbiased, vendor neutral firm,
GAN Events is uniquely positioned to focus on the
quality of our offerings and we endeavor to provide
the most innovative and relevant strategies,
methodology and best practices for our audience.

All of our sessions are led by practitioners, industry
experts and education faculty.